Just an update from my previous post(s) on my attempts to repair my Elektron OctaTrack with the faulty button.
After three sessions of trying to solder the electrical contacts of a switch and/or replace the switch entirely, I concluded that the problem was somewhere in the electrical traces of the “UI board” PCB that I could not see.
I contacted Elektron.
You should too !
213-935-8521 | firstname.lastname@example.org
They initially advised me to send the unit to them, either to HQ in Europe or to their US tech support site in California. I told them I’d take the risk myself, and they sold me a new UI board for just over $150 !
Placed the order on 2018/July/12…
…and itshowed up 2019/July/24 !
Need Help ?
If you or someone you know is working with an (out-of-warrantee) Elektron Product, and aren’t (yet) ready to send it to Europe or Cali, I’d like to help, and I’ve got (more and more) experience with dis/re-assembly and (simple) diagnostics of their machines.
Let me know by email: email@example.com